Jobs – Account Manager
About us
An Intelligent Self-Service Agency
4 Roads is a team of specialist designers, developers and social business strategists using technology to bring businesses and audiences closer.
By leveraging the latest technology, we create unique digital solutions to empower our clients customers – an approach we describe as Intelligent Self Service.
Established in 2007
Kenilworth, UK
15-25 Employees
Account Manager
Posted by Robert Nash on October 10th, 2022
£30-£35k + bonus OTE £10k
2-3 Years Experience Required
Kenilworth
Job Description
A bit about you
You’re passionate about business growth through building long-lasting partnerships where you’re the go-to for your client whenever they need anything. And hopefully, this brings out your inner geek that’s desperate to get out.
Friends say you’re easygoing, likeable and always smiling. And you no doubt like a good laugh and conversation made entirely of funny gifs.
Being people focused comes naturally to you, and you’re able to spot and understand other people’s needs quickly and adapt to them quickly.
You’re organised, keep a tidy working environment and like to be on top of the detail of your work, but you can also elevate your thinking to see the bigger picture.
You understand that relationship building starts with the fundamentals. Being organised, present and adding value at every interaction.
This is a mid-level position and has huge potential for you and the business.
We need someone to join our team and help drive the day-to-day running of our client accounts and support the business in growing its potential.
It’s an important role, and it’s pivotal to our ambitious growth plans.
So, what will I be doing, I hear you ask?
Working closely with our Head of Growth, your key responsibilities will include:
● Day-to-day running for our growth campaigns, as well as client campaigns
○ Managing and having ownership of strategic and key accounts
○ Understanding clients’ businesses and their needs and strategic goals
○ Ensuring best practice across all client engagements by developing processes to ensure the highest level of client satisfaction
○ Identify opportunities for growth with current clients and create strategies to win new business
○ Identify and monitor key metrics to track/predict client revenue performance
○ Bring a good understanding of world-class customer experiences in digital products across apps, UX, usability and technology
● Supporting the medium-term growth plan
○ Supporting the Senior Team with the sales pipeline
○ Taking ownership of writing and delivering key pitches
○ Support the Senior Team with setting and meeting financial targets
● Being involved in the longer-term growth strategy
○ Implementing strategies to drive revenue and grow profit
○ Working with the Senior Team to identify, devise and implement a strategy based on business and revenue growth opportunities
Sounds interesting?
If this sounds like you and you’re up for the challenge, we’d love to hear from you.
Please send your CV to [email protected] with “Hire me as your Account Manager” as the subject line.
Please also include a cover letter that explains why you’re right for this role, why you want it and what you’ll bring to the business.