Accelerator Products
Here are some products we've been working on
Native Mobile App – Verint Community
The Verint Community ticketing app allows community users to raise public and private tickets to be viewed and responded to. As an admin/moderator to the community, you can answer the tickets via a dashboard and close them when completed. If the ticket is created as public, a moderator/admin can verify the answer to ensure the end user is getting the correct information. As an admin, you can also set up canned responses to allow a more efficient response time to new tickets.
Integrated Video Calling
Huddles Online is a headless, ultra-scalable video platform that is hosted, managed and deployed independently of your website or app, giving you complete freedom to improve functionality while staying loyal to your brand. Support your customers, connect your team and put a face to a name within your digital ecosystem. Huddles Online allows you to have integrated video conferencing functionality, whether it be an e-commerce website, online community or native app, without jumping off to third-party platforms. Your brand. Your rules.
Ticketing App – Verint Community
The Verint Community ticketing app allows community users to raise public and private tickets to be viewed and responded to. As an admin/moderator to the community, you can answer the tickets via a dashboard and close them when completed. If the ticket is created as public, a moderator/admin can verify the answer to ensure the end user is getting the correct information. As an admin, you can also set up canned responses to allow a more efficient response time to new tickets.
Verint Community QuickStart
Verint Community QuickStart is a powerful, flexible solution that can help you quickly launch and manage your Verint community. The package includes all the necessary tools and features required to create a minimum viable community experience, giving you access to core community functions such as forums, blogs, and activity feeds. The modular architecture of Verint Community means you can add new features and functionality to the platform as and when you need them. You can also customise the platform to meet the specific needs of your community members.