Building an online community can help your organisation create exceptional relationships with its customers, advocates, and staff. It can also help future-proof your business by giving you unique insight into market conditions and the services you need to provide to stay ahead of the field.
4 Roads are proud of our recent collaboration with SimplySucceed and Telligent – a whitepaper, which provides practical tips that can help you successfully build and maintain an online community.
The paper covers:
- Creating and maintaining the infrastructure
- Determining the ROI
- Value behind the scenes
- Promoting your community
- Measuring success
- Selecting the right tools and processes