The Growth Engine: Getting Ahead of Evolving Customer Experience

Technology is now virtually accessible to all and has handed customers unprecedented power. They now dictate the rules in interacting with the brands they buy from.

And as digitalisation disrupts more businesses, those customers are increasingly seeking out the immediacy, personalisation and convenience of seamless digital customer experiences…

5 Tips for Choosing Your Community Forum Software

In the era of empowered consumers, online communities elbowed and wrestled their way into becoming dependable pillars of growth, unequaled in their ability to encourage customer engagement, loyalty and feedback.

As our digital technology has improved, an increasing amount of community forum software has popped up with each having their own strengths and weaknesses…