Support plans that work the way you want them
As online communities grow, they pose new management challenges. We offer flexible, prepaid support plans that allow you to access direct technical and creative intelligence to help keep your site running smoothly. You can find:
- Support for communities designed and customized by Four Roads
- Support for existing Community Server networks
- A dedicated support engineer for your account
- Prepaid packages tailored to suit your needs
You'll be assigned a personal support engineer to deal with your queries. That way you'll know that the person handling your call understands your site and your support history.
In addition to any of the tasks listed on our Community Server customization services page, our support engineers can also do the following for you:
- CS performance improvements
- Database performance improvement
- Handle role and permission issues
- Install Enterprise Search
- Implement custom authentication and SSO
- Integrate your site with a third party application or service
- Resolve errors that occur with your CS installation
Ask about a support plan