Analyze, measure and reap rewards with powerful social analytics

Measuring your online marketing puts you two steps ahead of your competition. And with Harvest Reporting Server, you'll have all the stats you need to succeed.

According to the Q1 2009 Forrester Wave, Community Server is the leading social platform - partly because it has the most extensive analytics of any equivalent on the market.

Harvest's reporting is fully customizable. You can make marketing decisions and allocate budget based on facts, rather than anecdotes and guesswork.

Harvest comes as standard with all Enterprise Community Server packages. With Four Roads customization, you can drill down to the details that matter most to your business.

The Harvest Advantage:

• Unlimited reports, unlimited access – it's up to you what you track, it's up to you what you measure, and it's up to you how often you request reports. Harvest can handle unlimited customized reports.

• Track unique users – build up a profile of your customers. Who are your evangelists? Who has the most influence? Find out why identifying the most influential people in your community can help your ROI.

• Don't stop at the influentials – map and categorize every user on your site according to behaviour. Askers, answerers, spectators, moderators and so on. It all helps you understand your customers and what they want.

• Track multiple sites and multiple communities – custom reporting allows you to pick what you measure, even if split between social networks.

• Incredible detail – over 100 interactive reports, micro-level site detail and user activity analysis, including top contributors, top answerers, predictions and answer rates.

• Predict and prepare – Harvest helps you analyse and interpret historical data to make predictions about future activity.

• Don't get lost in the numbers – instead of throwing limitless numbers at you, Harvest creates summary “scorecards”. These quick reference points can help you easily monitor progress. Simply click a report for more in-depth details.

• Crucial keywords – monitor and view keywords used in your forums, blogs and tags. That way you can see what's being said about your company – whether positive or negative.

• Easy to use, easy to share – Harvest integrates snugly with your Enterprise Community Server. Not only that, it's simple to share info between colleagues. Use JPG images, spreadsheets, PDFs and even RSS to share your results.

Get in touch with Four Roads to find out how we can integrate Harvest with your social commerce solution.